Performance Management Lead

8.18 Consulting is looking for a talented Performance Management Lead for our partner organization, Armenia International Airports. 

Main Responsibilities

• Coordinate the implementation of the performance management framework. 

• Support the rollout of tools and processes, ensuring alignment with organizational goals and timelines.

• Assist in developing and updating performance-related policies, templates, and documentation.

• Ensure cascading of goals from the organizational level to departments and individual roles by supporting team leads in the process.

• Monitor the performance cycle timeline, send reminders, and provide administrative support for performance reviews and check-ins.

• Track and compile data related to balanced scorecards, goal setting, KPIs/OKRs, evaluations, and employee development plans.

• Support line managers and staff in using the performance management tools, including answering questions, troubleshooting issues, and offering guidance as needed.

• Coordinate and implement training sessions and workshops for managers on effective performance conversations, feedback, and objective setting.

• Identify the reasons for underperformance, and support supervisors in initiating improvement and development actions.

• Collect feedback from staff and managers on the effectiveness of the performance system and share insights and suggest improvements. 

Requirements: 

• Degree in a relevant field such as Management or Social Sciences.

• 3–4 years of experience in the HR industry, including hands-on involvement in performance management.

• Strong awareness of industry trends and best practices is a plus.

• Fluency in Armenian and English (both spoken and written) is required; knowledge of Spanish is an asset.