Head of Project Management Department

We are looking for a skilled and proactive Head of Project Management Department to join our partner Stamina. In this role, you will lead the recruitment, training, and management of the PM team while overseeing CRM implementation projects, sales strategy development, and client relationship management. If you have experience in project management, a strong analytical mindset, and expertise in CRM systems, we’d love to hear from you!

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Full time

In-house

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Job Responsibilities:

• Recruiting, integrating, and mentoring PM team members.

• Developing and implementing training programs to enhance the team’s professional skills in Pipedrive CRM, sales analysis, and strategy development.

• Assigning team members to projects based on their expertise and workload.

• Analyzing clients needs to develop personalized approaches.

• Creating detailed action plans, defining clear milestones, and ensuring deadlines are met.

• Preparing a comprehensive Technical Requirements Document (TOR) for CRM implementation projects.

• Monitoring the effectiveness of sales plans and strategies.

• Overseeing Pipedrive CRM implementation, ensuring timely execution, proper client configurations, and seamless deployment.

• Conducting client meetings to present results, gather feedback, and ensure transparency.

• Managing the financial aspects of projects to ensure accurate and timely payments.

• Serving as the main point of contact for clients, ensuring fast issue resolution and high customer satisfaction.

• Collecting and analyzing client feedback to improve project processes and service quality.

• Identifying and implementing upselling and cross-selling opportunities during and after project completion to enhance customer value.

Required Skills:

• 2+ years of experience in project management.

• Bachelor's degree in Management or a related field.

• Experience with CRM and Project Management systems.

• Proficiency in English.

• Strong mathematical and analytical skills.

• Ability to manage a team.

• Excellent communication skills.

• Proficiency in Excel.

• High sense of responsibility.

• Ability to meet deadlines.