HR Manager

We are looking for an HR manager for our partner HayPass whose  mission is to lead the HR team and drive all usual aspects of the human resources recruitment and management including compliance to Armenian law and be responsible to develop a culture of citizen centric services all across the organization.

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HayPass is the company which entered into public private partnership with the Armenian Government to implement the new biometric ID management infrastructure and ID card project.

HayPass will then operate the infrastructure and deliver ID Services to the Citizen of Armenia (on

behalf of the Ministry of Internal Affairs) for the next 11 years.

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Primary Responsibilities

Leadership and Strategy

• Develop HR Strategy to align HR plan with business goals.

• Lead the HR Team

• Manage employee relations

  Compensation & Benefits Administration

• Develop an employment payment plan based on local, state, and federal data

• Create an employee benefits package for different employee groups, including remote and on-

  site employees

• Streamline payroll and employee benefits administration

• Prepare payroll budgets and implement pay structure revisions

• Help form attractive employee compensation and benefits program

  Staffing & Recruiting

• Maintain the work structure by updating job requirements and job descriptions for all positions

• Support the organization’s staff by establishing screening and interviewing processes

• Counsel hiring managers on candidate selection

• Conduct and analyze exit interviews and make actionable recommendations based on data

 

​Labor Law & Regulations

• Ensure legal compliance by monitoring and implementing applicable human resource regulations and conducting investigations when necessary

• Represent the organization at hearings when necessary

• Develop and implement HR strategies and initiatives aligned with the overall business strategy

  especially to adopt flexible capacity during peak period

• Enforce management guidelines by preparing, updating, and recommending human resource

  policies and procedures

• Retain historical human resource records by designing a filing and retrieval system and keeping

  past and current records

  Training & Development

• Create and manage a performance appraisal system that drives effective development

• Assess training needs to apply and monitor training programs within the human resources

  department

• Engage new staff onboarding

 

​Company Culture

• Promote a culture of high performance and sense of customer service across the whole organisation.

• Promote company core values across the entire organisation

  Employee Wellness & Safety

• Nurture a positive working environment

• Implement workplace safety procedures and execute best practices to manage risk

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Required Skills

• Ability for teamwork in a team with transparent information sharing

Good knowledge of Armenian labour regulations

• Excellent communication skills (both verbal and written and both in English and Armenian language)

with ability to interact effectively with employees and stakeholders.

• Passionate and motivated person who can work with autonomy, build relationships and demonstrate

empathy.

• Problem solving skills

• Business Acumen: Understanding the business environment and its impact on HR.

• Conflict Management: Resolving disputes and fostering a positive work environment.

• Ability to follow / enforce documented procedures for administrative related matters.

• Flexible working hours aligned with the project requirements

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Required Qualifications

• 10+ years experience in the domain.

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Optional Skills & Qualifications

• Armenian & English language

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