Customer Service / Back-Office Specialist - Investment Banking 

We are looking for a Customer Service / Back-Office Specialist – Investment Banking (Card Operations) for our partner Cube Invest.​

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Key Responsibilities

• Process and monitor card transactions.

• Prepare, update, and maintain client information and records.

• Generate and manage client files and documentation.

• Work closely with internal departments, service providers, and partner banks to ensure smooth operations.

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Key Requirements​

• 3–5 years of experience in card back-office operations or accounting.

• Strong working knowledge of MS Excel and MS Word.

• High attention to detail and accuracy.

• Excellent communication skills.

• Ability to work under pressure and meet deadlines.

• Openness to feedback and continuous improvement.

• Proactive mindset with the desire and ability to propose process improvements.

• Proficiency in Armenian and Russian; English is an advantage.

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Employment Terms

• Official employment in accordance with Armenian labor law.

• Medical insurance provided after successful completion of the probation period (3 months).

• Office-based role located in Yerevan, Armenia.