Housekeeping Manager

On behalf of our esteemed partner, we are looking for a proactive and results-driven Chief Engineer to join the engineering team of the reputable brand hotel.

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Job Description:

The Housekeeping Manager is responsible for overseeing all housekeeping operations to ensure a clean, safe, and comfortable environment for our guests. This includes managing the housekeeping staff, coordinating with other departments, maintaining inventory, and ensuring compliance with health and safety regulations.

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Job Responsibilities​
 

• ​Leadership and Supervision: Lead and manage the housekeeping team, including hiring, training, scheduling, and performance management. Maximize productivity by setting clear expectations and monitoring staff performance. Be a role model by demonstrating professionalism, dedication, and a strong work ethic.

• Quality Control: Inspect guest rooms, public areas, and back-of-house areas to ensure they meet the hotel’s cleanliness standards.
  Inventory

• Management: Maintain and manage inventory of cleaning supplies, linens, and guest amenities. Ensure timely ordering and restocking. Maintain stock pars to ensure adequate supply levels.

• Budget Management: Assist in the preparation and management of the housekeeping budget, monitoring expenses to ensure cost-effective operations.

• Guest Service: Respond to guest requests and complaints promptly and professionally. Work closely with other departments to ensure guest satisfaction.

• Health and Safety Compliance: Ensure compliance with health and safety regulations, including proper use and storage of cleaning chemicals.

• Policy Implementation: Develop and implement housekeeping policies and procedures to enhance efficiency and service quality. Ensure policies align with the hotel’s brand standards.

• Event Coordination: Coordinate with the events team to ensure rooms and public areas are prepared for meetings, conferences, and special events.

• Maintenance Coordination: Work with the maintenance team to address all issues related to the upkeep of guest rooms and public areas.

• Quarterly Spring Cleaning: Organize and oversee quarterly spring cleaning sessions to conduct thorough deep cleaning of guest rooms, public areas, and back-of-house spaces.

• Proactive Approach: Be proactive in identifying and addressing potential issues to minimize disruptions and ensure smooth operations.

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Required Qualifications

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• Experience: Minimum of 3-5 years of housekeeping management experience in a hotel or similar environment.

• Strong leadership and team management skills.

• Excellent organizational and time management abilities.